FAQ
Is Ordering Online Safe?
Yes, we make use of PayFast and Yoco as payment gateways, at PayFast your account login, personal details, and all money transactions are secured using Secure Socket Layer (SSL) technology with high security 256 bit encryption. Mobicred can be accessed via PayFast. All transactions on the Yoco Gateway are protected by advanced 3D-Secure technology
Zen Space has no access at anytime to customers card details.
Which Payment Methods Do You Accept?
We accept all major debit and credit cards, including Visa, Mastercard and instant eft via PayFast and Yoco. We have partnered with Mobicred for installment pricing over a 12 month period.
Can I Place An Order Offline?
Yes absolutely, please send us an email at sales@zenspace.co.za with the details of your order and we will be happy to assist.
Where Do You Deliver?
We offer delivery nationwide with The Courier Guy, delivery rates from R149.
When Will My Order Arrive?
Made to order items take 30 working days to manufacture unless otherwise specified in the product description, thereafter delivery will take place. All other items will be delivered within 5-8 working days from the date of purchase.
Do You Offer An In Home Installation Service?
We do not offer an installation service, please ensure all electrical purchases are hardwired and installed by a qualified electrician. Zen Space shall not be liable for any injury, damage or loss as a result of improper installations.
Can I Track My Order?
Yes, once your order has left we will send you an email with the tracking number
You may track it via The Courier Guy’s website, the link below will take you directly to finding your order.
https://www.thecourierguy.co.za/
How Do I Contact Zen Space?
Contact Number : (021) 301 1060
: 082 936 2849
General Queries : info@zenspace.co.za
Order Enquiries : sales@zenspace.co.za
Complete the form on the Contact Us page and we will be in touch soon.
Where Is Zen Space?
We are an online home décor company based in Cape Town, South Africa.